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Cheat Sheet
Quick reference guide for live calls and follow-ups
Clutch = Mouthguards + Marketing + Training + Patient Acquisition
"We're not a lab — we're a turnkey mouthguard program with full marketing and patient acquisition support."
#1 Revenue Program Intro
"Hi, this is [Name] with Clutch Mouthguards. We help practices add a mouthguard revenue program — includes marketing support, patient acquisition, and training. Who handles new programs — Dr. [X] or your office manager?"
#2 Scan Archive Angle
"We partner with Invisalign practices to monetize their scan archives. It's a turnkey program — we handle everything. Who should I speak with?"
#3 Quick Question Route
"Quick question — who looks at new revenue programs there? We're working with digital practices on a mouthguard service that includes full marketing support."
#4 Competitive Angle
"This is [Name] from Clutch — we help practices capture mouthguard revenue they're currently losing to Dick's. Can you point me to the right person?"
#5 Directory Lead-In
"We list practices on our provider directory and drive patients to them. Who handles partnerships like that?"
#1 Full Program Pitch
"Thanks for taking the call. We're a mouthguard program for digital practices — you upload an STL, we handle production, marketing, and patient acquisition. You keep $300-450 per case, zero chair time. Do you see athletes in your practice?"
#2 Scan Revenue Play
"We help Invisalign practices turn scan archives into revenue. We provide brochures, scripts for your team, website content, and list you on our provider directory. Worth a quick look?"
#3 iTero Leverage
"Your iTero scans from completed ortho cases — we turn those into $300-450 mouthguard revenue. Plus we train your team and send you patients. Do you have athletes asking about mouthguards?"
#4 Full Support Stack
"We're more than a lab — we provide full sales training, patient brochures, and list you on our directory so patients find you. The guard is $150 cost, you charge $450-600."
#5 Patient Acquisition
"Parents searching for custom mouthguards in your area get directed to your practice. We handle the marketing — you handle the relationship. Sound interesting?"
Revenue Profit Per Case
Provider cost: $150. Patient price: $450–$600. Margin: $300–$450 per case with zero chair time.
Product What's Included
Two custom mouthguards + premium magnetic case. 30-day fit guarantee. Free remakes if needed.
Marketing Full Kit Provided
Patient brochures, scripts for staff, website content. Team knows exactly what to say — no hesitation.
Patients Provider Directory + SEO
Listed on provider directory + SEO backlinks. Patients searching in their area find THEM.
Training Sales Training Included
Sales training for front desk and hygienists. Staff confident recommending to every athlete.
Trial First Case Free
Zero risk to try. Use it on themselves or staff so they can speak to the experience directly.
Objection "We don't do mouthguards."
Response: "Most practices don't — that's why we handle everything. Production, marketing, patient education, even driving patients to you. You just upload the scan."
Objection "Is there demand?"
Response: "Parents don't ask because they assume you don't offer it. We fix that — brochures, website content, and we list you on our directory so patients find you."
Objection "We already have a lab."
Response: "We're not a lab — we're a turnkey program. Marketing, training, patient acquisition, and a provider directory. The mouthguard is just the product."
Objection "Send me info."
Response: "Will do. Best email? I'll send portal access plus our marketing kit — brochures, scripts, everything your team needs."
Objection "What makes you different?"
Response: "We're more than a mouthguard. You get sales training, patient brochures, website content, SEO backlinks, and we list you on our provider directory to drive patients to you."
Primary
"I'll send portal access plus our full marketing kit — brochures, scripts, website content. Upload a scan whenever you're ready. First case is free so you can try it yourself. Best email?"
Secondary
"Let's do a quick 10-minute screen share — I'll show you the portal, the marketing materials, and how the provider directory works. Early or late next week?"
Fallback
"I'll send a one-pager with portal access and our marketing kit. Can you put it in front of Dr. [X]? I'll follow up [day]."
Product Details
- Color: White only (looks like natural teeth)
- Material: Pro Form mouthguard-specific 3D resin
- Includes: 2 custom guards + premium magnetic case
- Lasts: 1-2 seasons with normal use
- Warranty: 30-day fit guarantee + free remakes
- Sports: Any contact or physical sport
- Thickness: Lightweight / Mediumweight / Heavyweight
- Cut: Clutch Cut (sculpted) or Traditional (higher lip)
- Turnaround: 2-3 business days + shipping
Scanner Compatibility
- File type: STL or PLY from any scanner
- iTero: Lumina, Element 5D+, 5D, 2, Flex
- 3Shape TRIOS: 5, 4, 3, 2
- Dentsply Sirona: CEREC Primescan, Omnicam
- Others: Medit, Carestream, Planmeca, 3M
- No physical impressions — digital only
- Rule: If they have a digital scanner, they're compatible
Key Differentiators (Mention Every Call)
- Provider directory — patients find THEM
- First case FREE — zero risk trial
- Full marketing kit — brochures, scripts, content
- Sales training — staff knows what to say
- Smile while you talk — they can hear it in your voice
- Stand up — it gives you more energy and confidence
- Use their name — "Dr. Smith" not "the doctor"
- Mirror their pace — if they're rushed, be concise; if chatty, build rapport
- Lead with the program, not the product — marketing + training + patient acquisition
- Lead with zero chair time — dentists care most about not adding work
- Always get a next step — never hang up without a follow-up action
- Mention the free first case — it lowers the barrier to try
- Track your calls — log every outcome (voicemail, callback, booked demo, not interested)
Keep it under 20 seconds. Short, value-packed, and easy to return.
After Conversation Portal Access + Marketing Kit
Hi [Name],
Good speaking with you. Here's what's included:
PORTAL ACCESS: [LINK] — upload any STL from a completed ortho case.
MARKETING KIT: Patient brochures, scripts for your team, website content.
PROVIDER DIRECTORY: You'll be listed so patients in your area find you.
FIRST CASE FREE: Try it on yourself or a team member.
$150 cost per case after that, you charge $450-600, keep $300-450.
Questions? Just reply.
[Your Name]
Post-Voicemail No Conversation Yet
Hi [Name],
Left you a voicemail — quick intro:
We help digital practices add a mouthguard revenue stream. But we're more than a lab — you get:
• Patient brochures and scripts for your team.
• Provider directory listing (patients find you).
• Sales training so staff knows exactly what to say.
• $300-450 margin per case, zero chair time.
Worth a quick look? I can send portal access or do a 10-min screen share.
[Your Name]
"Send Me Info" Response
Hi [Name],
Here's the quick version:
THE PRODUCT: Two custom 3D-printed mouthguards + case. Upload STL, we ship in 3-5 days.
THE ECONOMICS: $150 cost, you charge $450-600, keep $300-450. Zero chair time.
THE SUPPORT: Patient brochures, team scripts, website content, provider directory listing, SEO backlinks, sales training.
THE TRIAL: First case free — use it on yourself or staff.
Portal access: [LINK].
Questions? Reply or grab 10 min: [Calendar Link].
[Your Name]
Day 0 Call + VM
Call + voicemail if no answer. Email same day (portal + marketing kit).
Day 3 Call #2
Different time of day. Reference your email.
Day 7 Email #2
"Still interested? First case is free..." Follow up if no response.
Day 14 Call #3
Last call this cycle. Try to book demo or get commitment.
Day 30 Nurture Email
"Season's coming up — your portal access is still active..."
Day 60 Final Check-in
Move to long-term nurture or close file.
| Outcome | Next Action | Notes (1 sentence) |
|---|---|---|
| No answer / VM / Convo / Portal sent / Demo booked | Date + what | Ex: "OM interested in marketing support. F/U Thurs." |
Don't over-document. Get to the next call. — Jeb Blount
- Provider directory — patients find THEM
- First case FREE — zero risk trial
- Full marketing kit — brochures, scripts, content
- Sales training — staff knows what to say
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SDR Knowledge Certification
Verify your product knowledge before going live
This quiz covers product knowledge, competitive landscape, clinical boundaries, sales scripts, objection handling, and the scan archive strategy.
Score 80% to pass. You may retake after 24 hours if you don't pass.
Review all your answers after submission.
